- Author : Philip Kotler
- Release Date : 03 February 2021
- Publisher : John Wiley & Sons
- Genre : Business & Economics
- Pages : 224 pages
- ISBN 13 : 9781119668510
Download or read book entitled Marketing 5.0 written by Philip Kotler and published by John Wiley & Sons online. This book was released on 03 February 2021 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rediscover the fundamentals of marketing from the best in the business In Marketing 5.0, the celebrated promoter of the “Four P’s of Marketing,” Philip Kotler, explains how marketers can use technology to address customers’ needs and make a difference in the world. In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade. Following the pattern presented in his bestselling Marketing X.0 series, Philip Kotler covers the crucial topics necessary to understand modern marketing, including: · Artificial Intelligence for marketing automation · Agile marketing · “Segments of one” marketing · Contextual technology · Facial recognition and voice tech for marketing · The future of Customer Experience (CX) · Transmedia storytelling · The “Whatever-Whenever-Wherever” service delivery · “Everything-As-A-Service” business model · Internet of Things and blockchain for marketing · Virtual and augmented reality marketing · Corporate activism Perfect for traditional and digital marketers, as well as students and teachers of marketing and business, Marketing 5.0 reinvigorates the field of marketing with actionable recommendations and unique insights.
Marketing 4.0 was six years in the making. Over this period, a number of people have contributed to the completion of the book. The authors would like to thank the WOW team at MarkPlus, Inc., who conducted the research and spent countless hours brainstorming with the authors: Yosanova Savitry, Vendy Chandra, Cecilia Hermanto, Kevin Leonard, Quincy Wongso, Edwin Hardi, Adrian Hudiono, Evita Tania, Shabrina Annisarasyiq, Andre Anggada, and Fachriza Prathama.
Download full Web 4 0 Marketing Books, available in PDF, EPUB, textbook and kindle format for free or Read online Web 4 0 Marketing with any devices. May 31, 2019 Editions of Marketing 4.0: Moving from Traditional to Digital by Philip Kotler. Marketing Moving from Traditional to Digital by Philip Kotler. Read online, or download in secure PDF or secure ePub format. Author: Philip Kotler Pages: Publication Date Release Date: ISBN: Product Group:Book Download Download. Digital Marketing 4.0 Innovation Workshop. Our Marketing Challenge Let’s deliver better results by thinking 4.0 1. Think about a data driven marketing approach and user-centric positioning 2. Make it a smart solution to attract customers (4.0) 3. Sketch the smart marketing ecosystem 4.
We would also like to thank the leaders at MarkPlus, Inc.—The Council—who have invested their thoughts and energy in the book: Michael Hermawan, Jacky Mussry, Taufik, Hendra Warsita, Vivie Jericho, Stephanie Hermawan, and Ence.
Last but not least, we would like to thank the team at Wiley—Richard Narramore, Tiffany Colon, and Jocelyn Kwiatkowski—who made it possible for us to share Marketing 3.0 and Marketing 4.0 with the world
For the past six years, marketers whom we met around the world have been asking for a sequel to Marketing 3.0 . Considering the dynamics of marketing, many would expect Marketing 4.0 to be in the pipeline.
In Marketing 3.0 , we talked about the major shift from product-driven marketing (1.0) to customercentric marketing (2.0), and ultimately to human-centric marketing (3.0). In Marketing 3.0 , we observed customers transforming into whole human beings with minds, hearts, and spirits. Therefore, we argued that the future of marketing lies in creating products, services, and company cultures that embrace and reflect human values. Since the book was published in 2010, many marketers have been adopting the principles of Marketing 3.0 . The book was so universally accepted that it has been translated into 24 languages besides English globally.
A year after the book was published, we built the Museum of Marketing 3.0 in Ubud, Bali. The museum was built with the kind support of the three princes of Ubud: Tjokorda Gde Putra Sukawati, Tjokorda Gde Oka Sukawati, and Tjokorda Gde Raka Sukawati. Ubud, with its aura of spirituality, is indeed the perfect place for the first marketing museum of its kind. In the museum, we have been curating inspiring cases of marketers, companies, and marketing campaigns that embrace the human spirit. The contents are organized in a modern multiscreen setup. In recent years, the museum has been upgraded with advanced technologies such as augmented reality and virtual reality. Indeed, a lot has happened since we wrote Marketing 3.0 , especially in terms of technological advancements. The technologies we are seeing today are not new. But they have been converging in recent years, and the collective impact of that convergence has greatly affected marketing practices around the world. New trends are emerging from this: the “sharing” economy, the “now” economy, omnichannel integration, content marketing, social CRM, and many other things.
We believe that the technology convergence will ultimately lead to the convergence between digital marketing and traditional marketing. In a high-tech world, people long for high touch. The more social we are, the more we want things that are made just for us. Backed by big-data analytics, products become more personalized and services become more personal. In the digital economy, the key is to leverage these paradoxes.
In this transitional era, a new marketing approach is required. Thus, we introduce Marketing 4.0 asthe natural outgrowth of Marketing 3.0 . The major premise of this book is that marketing should adapt to the changing nature of customer paths in the digital economy. The role of marketers is to guide customers throughout their journey from awareness and ultimately to advocacy.
The first part of the book is the result of our observation of the world we are living in. We start by embracing the three power shifts that are shaping our world. We move further by exploring how connectivity has fundamentally changed human lives. Moreover, we take a deeper look into the major digital subcultures of youth, women, and netizens that will serve as foundations for a completely new breed of customer.
The second and core part of the book discusses how marketers can boost productivity by understanding customer paths in the digital era. It introduces a new set of marketing metrics and a whole new way of looking at our marketing practices. We will also dive deep into several keyindustries and learn how to implement the ideas of Marketing 4.0 in those industries.
Finally, the third part describes in detail the major tactics of Marketing 4.0 . We start with humancentric marketing, which aims to humanize brands with humanlike attributes. We then explore content marketing in greater detail in order to create customer conversations. Moreover, we also describe how marketers can implement omnichannel marketing for higher sales. Finally, we dig into the concept of customer engagement in the digital era.
In essence, Marketing 4.0 describes a deepening and a broadening of human-centric marketing to cover every aspect of the customer’s journey. We are hopeful that you will find insights and inspirations from this book and join us in redefining marketing in the years to come
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